Privacy Policy

Last updated: December 2024

1. Introduction

Esuma Unext ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website esumaunext.com and use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number, postal address)
• Educational background and artistic experience
• Payment information for course enrolments
• Communication records and course progress
• Photos or videos of your artwork (with consent)

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information to:

• Provide and deliver our art courses and services
• Process payments and manage enrolments
• Communicate with you about courses, updates, and support
• Send newsletters and marketing communications (with consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and unauthorised access

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and services
• Payment processors for course fees
• Legal authorities when required by law
• Other students only with your explicit consent (e.g., showcasing artwork)

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and staff training

6. Cookies and Tracking

Our website uses cookies to enhance your experience. You can control cookie settings through our cookie banner and your browser settings. We use cookies for:

• Essential website functionality
• Analytics to improve our services
• Marketing and personalisation (with consent)

7. Your Rights

Under Australian Privacy Principles, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• File a complaint about our privacy practices

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Student records are kept for a minimum of 7 years as required by Australian education regulations.

9. International Transfers

Your information may be transferred to and processed in countries outside Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable laws.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. For students aged 13-18, we require parental consent for enrolment.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: